"Hey There! I would just like to say a massive THANK YOU to Tanya Moodley from Perth CBD for her excellent customer service! She was extremely helpful & went the extra mile in making sure my package was delivered! Would greatly appreciate it if you could please post this in the testimonials page on web page. Tanya definitely deserves the credit! Thanks
26.09.13 - via Facebook
How are you?
Just want to say a big thank you for the fast service.
My best friend loved it.
I’ll be purchasing from you guys again soon.
Thank you again.
"Hi Lollypotz team! Kerry from Hobart did an amazing job with organising a wonder arrangement for my partners birthday. She was so helpful and creative. Thank you very much.
21.09.13 - via Facebook
"Thank you so much for my order today. I was so impressed with the prompt and friendly service and the price, I will be recommend your company to friends and work colleges.
"How blessed am I that you took over my order....and considering the afternoon I had...hearing you had gone to all that extra effort to help me was simply wonderful...you are so thoughtful...truly...how gorgeous are you to do something like this..had it been any other company...well..I can only imagine...again...thank you...as I will never forget this...oh...and your design was so loved...my god daughter was totally overwhelmed...and I mentioned you to her to...sooooooooooooh...hugs and kiss kiss...may you and all you love have a blissful life...
I would like to give you ALL a BIG Thank you for your great service today.
This was a last minute decision at 1030 this morning to send my Partner a gift for our anniversary. You had this delivered by 1430.
I will certainly use your service again considering my partner has a VERY sweet tooth. I will also spread the word around my office.
I cannot thank you enough............THANK YOU Lollypotz!!!!!!
Just a quick note to say Thanks for getting the Chocolates out to my sister at such short notice last week. A chunky kit kat was the first thing she ate after a tough 15 hours of giving birth. She said it was "the best god damn kit kat" she'd ever tasted!
"I ordered the Perfectly Pink Bouquet for my daughter who is struggling with depression at the moment. It was a complete surprise for her especially as I usually send flowers to her when she is like this. She got such a lift from it and the other girls in her ward were amazed. She said it was so beautiful she was going to look at it for a few days before beginning to eat the hearts.
We both liked the fact that 40% of the cost was going to the McGrath Foundation. It was this that made me choose your company because I think this is a wonderful way of supporting such a great cause. Congratulations on a great product and a great initiative.
"When travelling interstate recently, I heard that a friend's Mum was in intensive care. I wanted to cheer her up, so I thought of Ashleigh from Lollypotz straight away. I'm not the best with the touchy feely stuff, but Ashleigh was able to help me out with the wording of the card and she put together a bright and colourful chocolate bouquet. It was delivered to my friend's office within 90 minutes and the visual "wow factor" of the bouquet was a talking point in her workplace all day.
BNI South Australia"
On behalf of Barb thank you very much for the lovely Lollypotz gift. Barb was extremely touched by your thoughtfulness.
The Today Tonight item was a terrific feature and we have received quite a bit of positive feedback from it. Just about everyone in Perth is talking about it.
Thanks again Louise.
Have a great weekend.
Executive Assistant to CEO
"Thanks so much for your prompt service as always.
I ordered at 8.01am and the gift was delivered by 10.30am – couldn’t ask for more.
I’m just writing to give my thanks to not only the fantastic product I received but the prompt service.
My girlfriend loved the “Just Because” item and it came just at the right time “ASAP”.
Thank you once again, won’t be the last time.
"OMG thank you for the gorgeous easter basket! Its SOOO beautiful!
Gee you spoil us – no other gift place we have used has ever been so customer focussed. So THANK YOU! We really appreciate it.
All the best,
"Dear Lollypotz Canberra,
Thanks for your fantastic service today - I rang shortly after your cut-off for same day delivery hoping that there was some way to get a bouquet delivered today to my sister as I had just found out she was quite unwell. A few hours later I got a call from my sister who was moved to tears as she was so touched to receive the bouquet. Thanks for being so flexible and making the extra effort.
On another note, it had been a while since I ordered from you last and I think the new bouquets are great, the online and phone system easy to use and I really like that there are several types of chocolates to choose from.
I would happily recommend your business to others and please feel free to use this email as a testimonial on your website if you wish. It is also great to support a local business.
I just wanted to let you know of the amazing customer service I received this morning. I have just received the chocolate bouquet I ordered only 2 hours ago!
I'm not sure of who I spoke to this morning on the 1300 number but she was helpful and polite and gave me the confidence to order the bouquet today, knowing I would receive it before I left the office.
Thanks so much for your help, you really made my week knowing that I can now give this gift to someone who needs the pick me up before the weekend. I would (and will be) recommending Lollypotz to my friends and family!
"Just wanted to say Thank you
The recipient loved your Lollypotz!
She had never received anything so "Cheerful"
"Lollypotz Newcastle have been creating our client gifts for the past two years and we couldn’t be more thrilled!!! Our pots have been created to suit our brand and client and everyone thinks they’re really special.
We order about 8 pots a week and the girls have never let us down. Sometimes we need the gifts urgently and it’s not a trouble for our Lollypotz people. The pots are made and delivered to the office in next to no time.
Always polite, forever friendly and efficient – Lollypotz Newcastle are lovely!
I just wanted to say thank you so so much to the Sunbury Lollypotz for doing such a fantastic job on my Turkish Delight bouquet for my boyfriend for Valentine’s Day today.
He sent me a photo and the bouquet looks awesome (even better than I had hoped!), and he absolutely loves it.
I am really impressed with the customer service – your delivery person gave me a call to let me know she had dropped it off at reception, which I really appreciated...so often you spend the day wondering if your delivery has got there or not, so it was so nice to know that it had arrived there all safe and sound without any problems. I went with Lollypotz as I have heard nightmare stories of other companies promising to deliver on Valentine’s Day and then failing to, but you guys had it done and sorted by 1230pm.
Thanks for doing a great job and I will definitely be using you guys again.
PS please feel free to use as a testimonial!
I just wanted to thank the Lollypotz team for making today very special for my boyfriend. I sent him your mars stars bouquet and he absolutely loved it. Perfect surprise and Valentine’s day present. Also the person on the phone who confirmed my order and delivery before 5 was professional, friendly and courteous – not a small feat for what I can only imagine is a very busy day in your business. Thank you again.
I would like to thank the team at Lollypotz Perth for the quality and service you guys have provided me over the last 3 years. Not once have you failed me and every time a recipient receives their gift, they are in awe at how wonderfully made and beautiful your products are, whether it be custom coloured or stock - it always delivers. Not to mention, great on price too!
I just had my wedding bouquets made up by Ashleigh in South Australia.
She was so helpful with everything. I'm not a very girly girl so picking colours and whatnot was so difficult but Ashleigh was more than happy to make suggestions and make up a few bouquets for me to see.
I'm so happy with them, I don't even have words to describe it. They are just so beautiful. So glad I found your website when I decided on a lolly bouquet.
I wanted to write on your wall so everyone could see how happy I am but we are having a surprise wedding (we are getting married at our engagement party). and its not until Saturday so I will go crazy with reccomendations after then.
Thank you so much!!!
"Not sure to whom I should send this to:
Thank you so much for the prompt delivery to my friends in Lilyfield this afternoon. I only ordered last night..
My friends rang to say how lovely they are and to compliment the man that delivered them. He was very nice man. Thank you once again,
"Subject: GREAT WORK GOULBURN LOLLYPOTZ ! THANKS !
To whom it may concern,
I would like you to pass on my thanks to Vanessa at Goulburn Lollypotz for the AMAZING SERVICE yesterday!
Vanessa was outstanding in returning to re deliver a bouquet due to not wanting to leave it outside due to possible
issues with it melting and the heat due to the warm weather. I am so pleased with the service provided and
Vanessa contacted me to let me know and kept me up to date with the delivery.
I would not hesitate to use them again or refer friends to using lollypotz.
Please ensure Vanessa and the staff at Goulburn Lollypotz are aware of how thrilled that not only I was, but also that of my recipient of your chocolate bouquet.
The transaction was simple, easy, hassle free and friendly.
Your motto should be "the gift of flowers is ok, but they’re no chocolate bouquet!"
Just wanted to send an email to say a big thank you for fantastic service and fast delivery of the lollypotz chocolate bouquet I ordered last week and you delivered yesterday. The chocolate bouquet was a big hit and looked great! Thank you also for delivering the order after hours yesterday and leaving it undercover. It was much appreciated and I value the excellent customer service I received. I will be sure to spread the word about your amazing shop!
Last friday I put in an order online & I mixed up the postcode which meant my order was sent to Sydney not Newcastle & by the time this was rectified I had missed the delivery cut off time. One of your lovely ladies (sorry I wish I could remember her name) apologised & said that she lives near where the bouquet was to be delivered & offered to drop it off on her way home from work, which was such a lovely thing to do. If that wasn't enough when she arrived at the address nobody was home & the front gate was padlocked up she couldn't get in, so she called me off what I presume is her own personal phone & asked me what I would like her to do, I told her I would try & contact the person who was receiving the delivery & ask what was best. After waiting for me to try & contact my friend I rang her back & she said she was willing to jump the fence. This lady went well & truly above & beyond my expectation & would of spent at least 1/2 out of her own time trying to help me & messaged me later to say that she was able to jump the fence & make the delivery for me.
I was blown away by everything she did for me & if you could pass on a very big thank you to the lady in question I would really appreciate it.
PS I think she should definitely get employee of the month lol
I ordered a bunch of chocolate flowers for my niece yesterday (Monday), for delivery today (Tuesday). Not only was the delivery on time and instructions followed but the chocolates look amazing. My niece is so happy with them, she sent me a photo and they do look good. I am just so happy that the bunch looked so terrific and was such good value.
Thank you so much for the easy, prompt and efficient service. I will definitely use this company again and recommend to my friends.
"Just thought I would let you know there has been no drama at all with the process it’s wonderful.
First delivery of love is for my Sister. The Lollypotz will cheer her up and help her sons see the brightness of the day xoxox
"Pleasure is all mine.
I use the site a lot....this is for my time - as a small thank you for EOFY.
All is good
Kerry S telephone the Lollypotz office to pass on her praise for Tracy Fitt, Southern Sydney Franchise Owner for the wonderful effort and work she put into Kerry’s fundraiser for her sick son (called Ben’s Love) at the Cronulla Leagues Club on 2nd May. Kerry is so happy and thankful for Tracy’s work and how much she loves Lollypotz.
Just wanted to express my thanks for an order I placed. My order was placed on Friday afternoon at 5.30pm and I received a thank you sms from the recipient at 8.45am on the Saturday morning! I was amazed at how efficiently my order was processed and it was so easy to do online!
Thanks again and have a great day!
"Just a quick reply to let you know that I have had some wonderful comments on the Chocolate trees with much delight from the recipients so far.
I still have more deliveries today and tomorrow so I’m sure there will be more smiley faces upon receiving them.
Thanks so much to you and your team for all your hard work and effort on our order.
You have been great to work with and I hope we place more orders from you next year,
"Thank you Marie, they have been very happily and gratefully received, including the one in Browns Bay.
"I've had very happy client feedback on the trees thank you! Happy holidaysMegan
"We had such great responses from the tree and wreath you did so thanks very much!
"Thank you. You have been so helpful I feel like I should have some sent to you.
"Thanks Marie! It looks beautiful (: Merry Christmas!
I would like to thank the team from lollypotz for the wonderful bouquet that was sent as a surprise birthday present for my fiance.
It was delivered on time and looked very creative and lovely.
Keep up the wonderful service and i will definetly recommend your company for the outstanding products and service.
Just wanted to let your know everyone LOVED the potz, they were beautiful. Thank you so much.
I just wanted to thank you for your fantastic service.
My neice had a baby yesterday morning. I ordered a Baby Potz just before 12 noon and it was delivered to her around 3pm.
I'm 6 hours away and can't get to see my great nephew for a while so thank you so much for delivering so quickly so that they know my love is with them at this special time.
"Thank you for such a great service,
we will sure use you guys again,
my sister in law phoned tonight and loved the choc bouquet,
I met the team of Lollypotz during their Mother’s Day promotion at Westfield Doncaster, I work for the [removed for privacy reasons] which is situated next door to your Doncaster set up. I’ve been waiting for an opportunity to send a pot of Lollypotz goodies! I must admit I often went straight to [removed for privacy reasons] but since seeing your range, I have found your selection far cheaper with a much wider range for middle priced gifts.
I find with [removed for privacy reasons] their selection of gifts are either too big and too expensive or too small and too cheap. . . Will definitely be ordering through Lollypotz in the future.
Thanks again and all the best.
"Thank you so much to Judy from Lollypotz for this beautiful gift. We will be presenting this to the lucky person who purchases the Variety Home. Lollypotz have also donated individual flowers for our show bags!! If you would like more information on these amazing gifts please call Lollypotz on 1300 565 597."
Century 21 Gold Key Realty
"Great alternative to flowers or standard thank you gifts, Chocolate Bouquets were always delivered on the requested days. Orders have been placed by phone, email and internet with not problems. We will continue to use in our business."
Thanks so very much for your delivery.
My wife loved the lollypotz! I saw the display in the North Sydney Greenwood Plaza and just had to order them!
I ordered a box last week at 1pm from Canberra and it was recieved to the sender by 2pm in Orange. I was very impressed with the service and just thought I would share this with you.
Thanks for making it so easy, I will definately be back!
"Good Morning Lisa,
Thank you so much for the prompt delivery yesterday; it certainly helped the rest of my daughter’s day at work. She was so thrilled that she posted a photo of the box on her Facebook page, some of her friends posted that they wanted me to adopt them so they could get a Lollypotz too!!
Also thank you for this email – it’s always great to get feedback.
This is the second time I have used Lollypotz (the first was for a Melbourne delivery) and I will continue to use this company as it has both a unique product and brilliant customer service.
I would just like to let you know that my sister in law thoroughly enjoyed my gift from your company, you have succeeded to put a smile on her face which is exactly what she needed.
So again Thanks
Melissa and Heath"
Just wanted to give a feedback for Lollypotz great service. I put an order at 4am Australian time (as I was ordering from UK) and it arrived the same day at 10am as I requested it to be! I did not expect it was gonna arrive the same morning. It was such a quick turnaround especially with the personalise design I ordered and it certainly helped a lot with my late mother's day gift! Thank you.
Melissa (from the UK)"
"I just have to let you know just how wonderful your service is.
I placed an Order as follows:
[Order details removed for privacy]
And advised that Nicole may be difficult to contact. Your beautiful people delivered her bouquet to her last night around 8pm, and the delivery person was just delightful.
Thank you very much.
I will certainly use your service again.
Have a very Happy Easter, as you are making a lot of people happy.
I have had the pleasure of dealing with Cassie and David from Lollypotz Central Coast, and they are a delight to work with. Their service is awesome, and everything is always done with a smile and 100% effort. Orders I have placed have been delivered the very next day, and I have also had the absolute pleasure of planning my wedding decorations and bouquets with Cassie. Their attention to detail and expertise have made them my favourite wedding suppliers. I can’t wait to see their awesome creations on my big day!
Thank you Cassie and David! I look forward to spoiling more of my friends and family with your awesome Lollypotz very soon!
"Dear Juley & Justin,
A very big thank you to you and your team for your ongoing support and kind donation to the Domayne Princess Bower ladies lounge.
The day was a great success your pot was a highlight in the room- won by Kaz King, in our raffle for the Hunter Breast Cancer Foundation.
I have attached a little thank you note and below is a link to our website to view some pictures from the day.
Thank you and kind regards,
Marketing Manager | Newcastle Knights Limited"
"To whom it may concern,
I had the pleasure of dealing with the Nowra lollypotz store on Monday 21st March.
I was looking to purchase some table centers for my daughters 18th birthday and received nothing short of perfect service. What a wonderful experience to deal with such helpful and pleasant staff.
Thank you so much, and I will be happy to recommend your store to any of my friends.
Just wanted to let you know that the little bottles of champagne have arrived so will give you a couple of boxes when you come in!
We love the little ones in the buckets!!!!!
Our clients are LOVING the buckets!!! Good job!!!
Thanks Justin and Juley!!!
I ordered a bouquet to be delivered yesterday and I just wanted to write a quick note to you to say THANKYOU!
Especially to Rita who helped out with the delivery (when things didn’t go exactly to plan), she called me and kept me updated and made sure it got where it needed to.
Thanks guys, you’re truly fantastic !
"Hello there, I just wanted to say that I can't believe your service. I made a Valentines order at 7am this morning knowing it probably wouldn't get there in time as I left it too late, but at 3pm I recieved a phone call from my partner informing me of his gift. Your company is unique, professional, fast, colourful, impressive and your prices are affordable. You have my business and I will spread the word around...Cathy From Wollongong"
Thanks so much for getting my order to my mum so quickly!
I’ve been meaning to tell you that in December I placed an order through your site for a choc bouquet for my wife.
We were absolutely blown away by the fantastic service, and particularly Karen’s personal touches. She got it to us in record time (the following day, I think) and called me to confirm as well.
It was an excellent experience from a customer perspective – just thought I’d let you know.
We will, of course, be using Lollypotz again…. :)
Just wanted to say a big thank you for this one. Chris has just received the Potz and was absolutely beside himself. Thank you for making a happy birthday even happier!
I just wanted to thank you for your service today. I placed my order this morning and you delivered it to my fiance this afternoon. I was expecting it to take at least a day or so.
I was very impressed, and it made his day.
I just wanted to pass on a big thank you for my order 11841 that I only had placed this morning from WA, and within a few hours the recipient had received it. It is not often good service is received and so promptly. I will be sure to recommend & use Lollypotz again for future services.
We're really starting to embrace sending the lollypotz to our clients. They are being received really well and as a result we're getting loads of repeat and referral business!
Yes your Lollypotz were a huge hit!! Sami our MC (from Hot 91.1) gave them heaps of plugs .. she loves them! I have photos coming - waiting for our photographer to email them across to me. I'll be sure to send them to you when I get them ... the tables looked AWESOME!!
Thank You so much :-)
“Hi there Susy,
Just a short note to say thank you for arranging the table pieces for my dad’s birthday in Noosa. Although I didn’t meet Tracey she did an exceptional job. They were the talk of the night and we did enjoy the leftovers for days!
Tracey emailed confirmation to me a couple of days beforehand and she also emailed me afterwards to make sure I was happy.
Thanks again – I will give you a good wrap at BNI this week.
I placed an order about 10:00am this morning and requested it to be delivered by early afternoon if possible.
I have just found out the gift got there about lunchtime today - I wanted to pass on my sincere thanks for organising the gift, customising it as I had requested and having it delivered within 2 hours.
I do many corporate gifts on behalf of my company and I will be sure to use your services in the future.
“Hamilton Store, NSW
Thank you so much for delivering my mother's gift to her at Largs Aged Care Facility today. She was thrilled and it worked out so well with my brother being there today. As she has Alzheimers he was able to make sure she knew what it was and that it was to celebrate her birthday. I do really, really appreciate the fact that you've done this on your weekend.
“You guys are absolutely fantastic. I deal with lots of people in the course of my day, ordering online etc, but you are always prompt with deliveries etc and my gift recipients are never disappointed. What a wonderful gift idea! I consider you to be a real find, and all because McDonald’s Melbourne sent us one of your gift boxes for Xmas last year.
Thank you so much I really appreciate not only the effort you put into this but also the thought you put into taking a photo and also your professionalism.
I love it, it is just what I imagined and hoped and I am sure my nephew loved it too.
You will be highly recommended to all my family and friends.
“Hi, I just wanted to say thank you so much for this order, I received a photo it looked fantastic and the timing of deliver was perfect. My niece loved it and after all the trouble she has been through it put a twinkle in her eye.