We will deliver your bouquet to anywhere in Australia and overseas.
Delivery costs are per bouquet. Delivery charges will be reduced for large orders for delivery to the one location. We will discuss these charges at the time you place your order.
Delivery rates are as follows:-
|ACT||ACT & QUEANBEYAN||$15.00|
|NSW||ALL AREAS NSW||$16.00|
|VIC||ALL AREAS VIC||$16.00|
|SA||ALL AREAS SA||$22.00|
|WA||ALL AREAS WA||$25.00|
|TAS||ALL AREAS TAS||$22.00|
|QLD||ALL AREAS QUEENSLAND||$17.00|
* for delivery to any Islands such as Stradbroke, Russell and McLeay Island and so on, Lollypotz will deliver to the closest ferry terminal and then the customer must make their own arrangements for delivery from the terminal to the Island. The Delivery Fee is calculated based on delivery to the ferry terminal only. Specific arrangements can be made direct with Franchise Owners so please call 1300 565 597 for more information.
We generally do not deliver on weekends, unless prior arrangements are made with our Call Centre. Please contact us for enquiries re weekend deliveries.
For orders weighing over 25kgs, additional freight may be charged.
If orders are received by 12 noon and are to be delivered into the Canberra area, delivery can be made same day. If orders are required to be sent via a country courier, please contact us for Delivery dates.
Deliveries into Canberra are carried out by employed Lollypotz personnel. Any parcels delivered outside of the Canberra region are sent via Fastway Couriers or Auspost E-Parcel. Unfortunately we are unable to guarantee specific delivery times.
Once the parcel has left the office of Lollypotz and tracking is provided, Lollypotz is unable to guarantee the delivery time of that parcel. Whilst every effort is made to deliver the parcel on the requested date, Lollypotz has no power/control or influence over external couriers. Unfortunately at times, parcels may be delivered outside Customer's expected delivery timeframe, however the only control Lollypotz has is to ensure the parcel is dispatched in accordance with anticipated time frames for delivery.
Refunds WILL NOT provided for parcels that are delivered outside the Customer's allocated timeframe, provided the parcel was dispatched by Lollypotz with sufficient time for delivery.
If re-delivery is required due to no one being at home and authority to leave has not been provided or the bouquet cannot be left with anyone nearby, then it will be taken back to the office it was sent from. A re-delivery fee made up of the cost to bring it back to our office as well as the additional fee for it to be delivered again will be charged.
Parcels which are damaged in transit, and returned to Lollypotz by the external courier prior to delivery to the Customer, will be refunded to the Customer.